Q: What type of payment methods do you accept?
A: We accept payment through major credit cards, PayPal, and e-transfer.
Q: Where do you deliver and how much does it cost?
A: We deliver across Canada And USA. The shipping cost is determined by Canada Post based on the weight of the products and the destination.
Q: What is your return policy?
A: If you're not satisfied with your purchase, please contact us within 7 days of receiving your order.
Q: What is the expiry date of your products?
A: We ensure that all our products are fresh and have a reasonable expiry date. We also include the expiry date on the product label, so you can check.
Q: Do you offer wholesale prices? A: Yes, we offer wholesale prices for bulk purchases. Please contact us for more information at email@example.com
Q: Are your products organic?
A: While we strive to offer organic products whenever possible, not all our products are organic. We indicate which products are organic on our website.
Q: Do you offer free shipping?
A: Unfortunately, we do not offer free shipping at this time.
Q: How do I track my order?
A: You can track your order through Canada Post's online tracking system. We'll also send you a confirmation email with the tracking information once your order has been shipped.
Q: Can I pick up my order in person?
A: Yes, you can pick up your order from our store in Montreal. Please select the "Pickup" option during checkout and we'll email you the details for pickup.
Q: Do you offer paella renting service?
A: Yes, we offer paella renting service. Please contact us for more information.