Q: What type of payment methods do you accept?

A: We accept payment through major credit cards, PayPal, and e-transfer.

Q: Where do you deliver and how much does it cost?

A: We deliver across Canada And USA. The shipping cost is determined by Canada Post based on the weight of the products and the destination.

Q: What is your return policy?

A: If you're not satisfied with your purchase, please contact us within 7 days of receiving your order. 

Q: What is the expiry date of your products?

A: We ensure that all our products are fresh and have a reasonable expiry date. We also include the expiry date on the product label, so you can check.

Q: Do you offer wholesale prices? A: Yes, we offer wholesale prices for bulk purchases. Please contact us for more information at info@lespanola.com

Q: Are your products organic?

A: While we strive to offer organic products whenever possible, not all our products are organic. We indicate which products are organic on our website.

Q: Do you offer free shipping?

A: Unfortunately, we do not offer free shipping at this time.

Q: How do I track my order?

A: You can track your order through Canada Post's online tracking system. We'll also send you a confirmation email with the tracking information once your order has been shipped.

Q: Can I pick up my order in person?

A: Yes, you can pick up your order from our store in Montreal. Please select the "Pickup" option during checkout and we'll email you the details for pickup.

Q: Do you offer paella renting service?

A: Yes, we offer paella renting service. Please contact us for more information.